Privacy Policy

Privacy Policy for Michael Lowe Opticians

Introduction

Welcome to Alan Tyler Opticians. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Who We Are

Michael Lowe is an independent opticians based in Oxfordshire.
Our address is 5 Streatfield House, Alvescot Road, Carterton, OX18 3XZ.
You can contact us via email at info@mlopticians.com or by phone on 0199 384 4291.

Information we collect.

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, address, and other contact details.
Health Information: Details related to your eye health and vision.
Transaction Information: Details of your visits to our website and the transactions you carry out.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

To provide our services: Including eye examinations, dispensing of glasses and contact lenses, and other optician services.
To improve our services: Analyzing your information helps us improve our website, products, and services.
To communicate with you: Responding to your inquiries, sending appointment reminders, and providing updates on our services.
For marketing purposes: Sending you promotional materials about our services (only if you have consented to receive such information).
To comply with legal obligations: Processing your information to comply with our legal obligations.

With service providers: We may share your information with third-party service providers who perform services on our behalf, such as IT support and email marketing.
For legal reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes.

Access: You have the right to request a copy of the information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your information.
Deletion: You have the right to request that we delete your information.
Objection: You have the right to object to certain types of processing of your information.
Restriction: You have the right to request that we restrict the processing of your information.
Portability: You have the right to request that we transfer your information to another organization.